This selection came courtesy of the fall book club at the Firm. It's always fascinating to see what our CEO and leadership team members are thinking. This little gem from Fortune profiles the people and companies behind what many business leaders would call the greatest decisions.
Profiles of Johnson and Johnson, Zappos, IBM, Apple, Ford, HP, 3M and Boeing will definitely get you thinking. Regardless of what you might think about Steve Jobs or Henry Ford, there is no denying the decisions they have made in the past have shaped entire industries, setting the standard for their industries. Clearly they were memorable because historians, economists and business leaders are still talking about them.
One of the challenges of our book club was to isolate one decision that was a favorite. For me, it was Johnson & Johnson. The immediate reaction of the CEO at the time when their product was being tampered with stands out. Advertising agents were saying it was the death of a brand. The naysayers--including the FBI and FDA, mind you, were telling Johnson & Johnson not to pull their product. Loyal to the company credo to put the needs and well-being of the people we serve first, 31 million bottles of Tylenol were recalled estimated at a retail value of 100 million dollars. The company even advertised in national media not to use their products. Johnson & Johnson unknowingly ushered in an era of tamper-proof bottles and garnered the respect of consumers everywhere.
As I see it, this is an interesting compilation of stories. Those seeking an in-depth profile should look elsewhere. If you're looking for quick discussion points or a jump-start for conversation, this is your book. It's a quick, light read. Also of note: the seven deaths caused by the tainted Tylenol remain unsolved. Did you know that the Unabomber was once a suspect?
Tuesday, October 14, 2014
Book Forty: Forbes' The Great Business Decisions of All Times
Monday, April 21, 2014
Book Seventeen: Be the Best at What Matters Most
The spring book club selection from my employer challenges conventional business adages with this new way of thinking... that the way to create return on investment is to be so good at the basics that you are cutting edge. It works for Nick Saban. Why couldn't it work for you?
'Be the best at what matters most' although simple at first glance, this essential strategy is more difficult to put into action that you'd expect. It's an incredible idea if you take the time to think about it. Even more so, if you take the time to act upon it. Author Joe Calloway uses several companies as as examples of those who has successfully executed this kind of intense focus but my favorite is really an interview with Marty Grunder of Grunder Landscaping Company. His intensity and willingness to 'be mocked' for his passionate focus clearly illustrates Calloway's point.
As business books go, this one is easily approachable and a quick read. It's the questions found at the end of each chapter that stick with you. If you're willing to do the work, results will follow. For this reader, I found myself applying and asking several of Joe's questions. Not only about my daily job functions but to that of my team. Do I have the audacity it takes to question and demand the same type of focus that it would take to be successful not only of myself but of my teammates?! For those who find themselves in positions of informal leadership, application of these concepts could be difficult. Challenging the mediocrity found within your company is not a fun task no matter your function.
As I see it, Calloway inspires with Be the Best at What Matters Most. As he so eloquently puts it, "Being the best at what matters most means that we create alignment between out objectives and out activities. It means that we must work with intention, not just reacting to what comes during the day but proactively managing our activities according to predetermined priorities."